How We Work
Our Customer Service team works every day to earn your trust and loyalty. We understand an order is your statement you trust Proactive to protect your brand name. In return, we partner with you to grow your business. We do this in belief a perfect order will earn future orders.
Each team member is trained to be a single source contact for you – ensuring your delivery deadlines are met with the highest quality packaging. Combined our Customer Service Team has over 65 years of industry experience. Working as a team with our other departments we set high expectations, because we know you deserve and expect the best.
Because we are passionate about your satisfaction, periodically you will hear from our Marketing department. Knowing new products and projects are important to growing sales; they will want to know if we are meeting your expectations and ask important questions such as:
- Your feedback on how well we did in helping you introduce your new item
- How likely you are to recommend Proactive Packaging & Display to an associate?
At Proactive, no matter the department, our team members are dedicated to making your order flow as easy as possible. We know helping you meet your project objectives in a hassle-free manner will make you want to work with our company again and again.